Customise your Chart of Accounts into Xero

Using a standard Chart of Accounts across all your Xero orgs works nicely to streamline your report packs and provide ready comparisons. However getting there can be a pile of work if you import the Chart of Accounts as it is in the source file and tailor later in Xero.

The good news is that the Custom Chart of Accounts premium service enables you to choose how the Chart of Accounts will appear in Xero. The converted history will then present in Xero as though it had been run through this new Chart of Accounts.

How much does this service cost?

The Custom Chart of Accounts service will be automatically added to your chosen package for an additional AU$220.

Note, you cannot receive monthly comparatives in conjunction with the custom Chart of Accounts.

If you select a premium package, once you have selected the Custom Chart of Accounts service we ask for information on how the bank accounts should be treated in Xero and to map any custom tax codes that may exist in the source file.

After a small delay you receive another email asking you to go to the Chart of Accounts mapping screen.

How do I perform the Chart of Accounts Mapping step?

1. Create the .csv file that contains your desired Chart of Accounts. The easiest way to do this is to export a .csv file from an existing Xero org which you can then modify.

Make sure that you set the Account and tax code types as you want them to appear in Xero.

2. Select the Custom Chart of Accounts service from the usual service selection page.

3. After the data has been extracted you will be sent an email asking you to map your Chart of Accounts. Click on the link in this email to your conversion status page where you can perform the mapping.


4. Upload the .csv file you created.


5. Use this screen to map the Chart of Accounts as you would like them in Xero.
a) Drag the source Accounts from the left hand column into the Xero destination accounts on the right hand side.
b) You can add any accounts that cannot be mapped with a simple drag and drop.  They will be added in Xero.
c) The accounts highlighted in green have been automapped and you should do a quick check of these.
d) You can also change account type and tax rate from this screen.

Tip: Use the Tabs at the top to filter the data, making it easier to select the appropriate account to map to.
Tip: You can multi-select accounts for mapping by using the “Shift” or “Ctrl” keys when clicking.

Mapping Chart of Accounts into Xero

6. Click the green ‘Start Conversion’ button and you are on the way. It takes up to 3 business days to complete the conversion from here for MYOB files and up to 5 business days for all other file types.


Making it easier for you

Intelligent mapping

The first time you perform Chart of Account mapping it may take some time. However we do use artificial intelligence in our auto-mapping function that helps to reduce the amount of accounts that need to be mapped:

  • we only select accounts with transactions or balances (all others are not mapped as they have not been used)
  • we auto-map when the names are similar, these are highlighted in green.

Action Checklist

The trial balance comparison in the post conversion Action Checklist shows exactly how your accounts have been mapped from old to new, an easy reference guide for your clients.



Report codes

If you have report codes in the CSV then they will be converted. We do not convert reporting names.
If you want to add report codes post conversion here are some options:
Option 1: Review & Map accounts – Please see here for assistance
Option 2: Import Report codes – if you have used report codes in another organisation you export and import the report codes. Please see here for assistance.

We’d love your feedback on this service, please leave a comment below with your thoughts.


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